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Critical New Bug Found in Apple's Snow Leopard OS

Critical New Bug Found in Apple's Snow Leopard OS

Jason Mick

Apple has always tried to promote an image of high quality products and boasts a slogan “It just works” – in reality, the company has its fair share of quality control issues. The release of the Snow Leopard (Mac OS X 10.6) operating system was supposed to be a momentous occasion for Apple, but was marred when it shipped with an obsolete and exploit-vulnerable version of Flash and forced the downgrade on users installing the new OS.

Now a perhaps even more critical flaw has been found in Snow Leopard. Reportedly, Snow Leopard users have been making the unpleasant discovery that logging into a guest account and then logging out can delete user information on all accounts. Apple computers store user info such as pictures, documents, and downloads in a common location, much like Windows “My Documents”.

Describes user “parshallnet” to Apple, “When I logged into my MacBook Pro this morning, it was as if I had logged into my Guest Account and not my standard user profile. No icons on the desktop, the desktop wallpaper was the default ‘space’ photo and not the one I had assigned, no documents in the docs folder, apps behaved as if I’d never opened them before.”

With 5 threads prominently displayed on Apple’s Support Forums, its clear that the problem is being experienced my more than a few users, though its unclear exactly how widespread it is. Compounding the confusion is that it does not appear to be readily reproducible, perhaps indicating a deep flaw lurking inside the belly of Snow Leopard.

For now the only real solution for Mac owners is to disable guest accounts. Otherwise they potentially having all their user information wiped clean by innocent mistake or perhaps cruel prank.

Apple representatives acknowledged the issue to CNET, ”nofollow" href=“”>commenting, “We are aware of the issue, which occurs only in extremely rare cases, and we are working on a fix.”

That fix may come in the form of OS X 10.6.2, Apple’s latest service pack that’s currently in beta and available to developers. The service pack comes with nearly 150 “general focus areas” — various fixes and tweaks. With the last update, 10.6.1, Apple fixed the aforementioned flawed Flash.

Despite its flaws, Snow Leopard has posted strong sales and has drawn largely rave reviews by Apple’s traditionally vocal fan base.

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